I already paid and am being asked to pay again.

For a video guide on this, visit https://www.youtube.com/watch?v=d08p_qp7RnIAfter you reinstall the app, or install a new app, we won't know who you are, so you will be asked to pay again. You can unlock the face again for free by visiting https://kzl.io/unlock entering the code on your screen, and the email that you used for purchase. If you don't remeber the email address that you paid with, create a billing & sales ticket, and we will get everything straightned out for you.

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